"Crawford’s book is the most important volume to be released in the last few years that describes the sad — some might say embarrassing – state of the U.S. telecommunications market. Reasonable people can and do disagree about policy solutions, but the facts are not in dispute. [A] vivid and eye-opening description of what ails America’s cable and telecom market, … it should be required reading for anyone interested in tech policy."
—Sam Gustin, TIME
